In today’s business world, it is necessary to make a serious effort to follow the innovations and keep up with these innovations. Robotic Process Automation or RPA for short, which has become widespread in companies recently, is one of the innovations that has an important place in business life.
So what is RPA?
To briefly describe RPA, it is the automation of processes within the given rules and scenarios by means of robot software installed on our computer. Just as you teach a job to a new colleague and he does it himself, we also teach the robot in the RPA process, and the robots are expected to act according to these rules and do the job that humans would do.
One of the things I like most about RPA is that this application is limited only by your imagination, which may mean that it can have almost unlimited uses and applications. When the usage areas in companies are examined, the most developed applications are robots that enter automatic invoices, automatic quotations or robotic processes that make automatic planning.
Well, if we were to ask if there is a department where it is used in particular, every department has processes that can be automated in this way, as long as it can reveal what it can gain with RPA.
To list the main benefits of RPA:
• Increasing employee productivity or reducing the number of personnel
• Minimizing the error rate in processes
• Opportunity to work 24 hours a day, not during working hours
• It enables the personnel to be directed to more value-added jobs.
So how does RPA work? First of all, you need to determine in which process you will apply RPA. Then you need to remove all the positive and negative scenarios in this process. You will appreciate that the system will not have any problems in problem-free scenarios, but you have to teach the robots what to do in exceptional cases and errors. After all these rules are established and exceptions are determined, RPA developments are made and tested. If the test process is successful, these processes are automated with a robot that can work 24 hours a day on a PC. Of course, if there is a workload that is too large for 1 robot to do in 24 hours, you need to buy more robot licenses. On the other hand, if a robot is used in an RPA process and has free time, it can be used in other processes as well. Just like workers, robots have capacities, with the slight difference of course that unlike humans, they work 24 hours a day.
Naturally, while reading this article, you are thinking about how much this process will cost your company. RPA applications are usually about how many robots you use and how much consultation you get during the RPA process. In other words, if you are using a robot, one robot capacity can be enough for more than one process, you pay an annual robot license fee. If the number of RPA processes increases and 1 robot is not enough, the number of robots can be increased. In addition to this standard pricing, some companies can create invoices based on the efficiency they create. For example, for an RPA application that creates as much efficiency as 2 FTEs (full time employees), it may want to invoice a certain percentage of the gross salary of these two employees.